Online Account Access for Cross Timbers Water Supply Corporation

Welcome to Cross Timbers Water Supply Corporation's online payment center.

Paying your bill is available through our online payment system. Pay with your credit/debit card or directly from your checking account. We now accept Visa, MasterCard, American Express, and Discover cards along with eChecks in our online payment center.

All online customers must register on this site. The registration will allow you to access your account online, to set up your payment method, and to provide you online billing and payment information. SEE NEW PAPERLESS BILLING FEATURE UNDER ELECTRONIC BILLING if you want to receive your bill electronically. Whether you choose paper or paperless billing, you always can view the details of your bill (meter readings, water used, etc.) by going to the Billing History and clicking on View Detail for any bill for the past two years.

"NEW INFORMATION"
If you have to change your payment method to another card or checking account, you will need to select whether this new payment method is to be used one time or is to be used for automatic payment. WHEN AN OLD PAYMENT METHOD THAT WAS USED FOR AUTOMATIC PAYMENT IS REMOVED, AUTO PAY FOR YOUR ACCOUNT IS ALSO REMOVED. AUTOMATIC PAYMENT THEN HAS TO BE ADDED FOR THE NEW PAYMENT METHOD. This is done to protect your old information from remaining in our system or being tried for payment in the future.

Should you have any problems registering, please contact us at 940-584-0780 or tammy@crosstimberswater.com.
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2,457 Members out of 2,716 Members have registered for or made Online Payments.

1,334 Members have signed up for Paperless Billing

Thanks to the 1,713 Members who have set up repetitive payments.

Enter your information below to log in.

Username:		This website is protected by 128-bit SSL security
Password:
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	Forgot your password or username?
You need to be registered in order to view your account.
Quick Pay

Forgot your password? No problem.

Step one is to re-validate your account information, just like when you first signed up.

Just provide all of the information indicated below so we can validate your account and change your password.

Forget your username, too?

When you signed up, we sent you a welcome email that contained your username. If you need us to, we can send it to you again.

Your Username:
Account Number:
ZIP Code:

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Not registered at all?

If what you really wanted to do was register your account for the first time, just click here to get started.

Great! Almost there!

Please choose a new password which is at least 6 characters long, including at least one number.

New Password:
Confirm New Password:

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Register Your Account

First we need to retrieve and validate your service account by pairing your account number with other information that appears on your bill.

Please enter your account number without dashes or spaces.

If you are using Quick Pay, please note that you can't pay on a locked meter and you need to be vigilant when entering in the account numbers. The system does provide a verification to you to make sure you entered the number correctly, but it does not pull in the demographics of the account (name, account number, amount and other bill information) as a reference. Quick Pay is great for tenants that need to pay a bill or when another family member needs to pay on the account. It's a quick way to access your account and make a payment without registering information.

Account Number:
ZIP Code:

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Are you the Owner or Renter?

Please indicate whether you are the owner or tenant of the property listed below.

Service Address:
If Cross Timbers Water Supply Corporation has received written authority from the property owner authorizing you to act on their behalf and take full responsibility for the account, choose owner. If Cross Timbers Water Supply Corporation has received written authority from the property owner to provide you with a duplicate bill, choose tenant. *This is required before you can create an online account access profile.* Please see our Terms of Service below for more details.

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Is this information correct?

Account Number:
Name:
Service Address:
Mailing Address:

Please review the information above carefully. Is everything correct?

Please contact customer service.

Great! We found your account.

Account Number:
Name:
Service Address:
Mailing Address:

Now let's create your online profile and get you logged in.

Note: Passwords are required to be a minimum of 6 characters in length and must include at least one number.

Username:
Email:
Confirm Email:
Password:
Confirm password:
Phone number:

	I agree to the Terms of Service.

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If you forgot your username...

Fill out all of the fields below and remember...

You must use the same email you used when you signed up.
You will only receive an email if all of the information you provide here matches what we have on file.
For security reasons, failure to match information here will simply result in no email. That is, no on-screen notification will occur for mismatched input.

Your Email:
Account Number:
ZIP Code:

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Check your email.

If your information matched what we have on file, you will get an email that contains your username. It may take a few minutes for your email to show up, and be sure to check that it was not filtered out as spam.

If you do not get your email, within 30 minutes, you will need to contact Cross Timbers Water Supply Corporation at 940-584-0780 for further assistance.

Welcome to Online Account Access for

Cross Timbers Water Supply Corporation