Step one is to re-validate your account information, just like when you first signed up.
Just provide all of the information indicated below so we can validate your account and change your password.
When you signed up, we sent you a welcome email that contained your username. If you need us to, we can send it to you again.
If what you really wanted to do was register your account for the first time, just click here to get started.
Please choose a new password which is at least 6 characters long, including at least one number.
First we need to retrieve and validate your service account by pairing your account number with other information that appears on your bill.
Now let's create your online profile and get you logged in.
Note: Passwords are required to be a minimum of 6 characters in length and must include at least one number.
Fill out all of the fields below and remember...
If your information matched what we have on file, you will get an email that contains your username. It may take a few minutes for your email to show up, and be sure to check that it was not filtered out as spam.
If you do not get your email, within 30 minutes, you will need to contact Hammond Water Works Department at 219-853-6421 for further assistance.
WELCOME TO OUR SECURE ONLINE PAYMENT WEB SITE.
In order to access your account online, you must first register. To register you will need your:
House Address Number
Once you have registered you will be able to choose your own user name and password.
For all online and phone payments there is a $2.95 technology fee that will be charged to your method of payment.
If you have any questions, please contact Customer Service at 219-853-6421 during our regular business hours.